Tuesday, May 10, 2016

My First-Hand Experience with Tikona Service

I shifted to Mumbai a few months ago and am self-employed. I work in different shifts though, because many of my clients are located overseas. For the same reason, I use the internet for more than 16 hours a day. Earlier, I used internet service from a local cable operator; however, I had to deal with constant connectivity and speed problems. After coming to Mumbai, I wanted a connection with a seamless network. I preferred a speed of at least 2 Mbps. 

On a friend’s reference, I chose Tikona broadband. I put in a service request, and as a new customer, I enjoyed a discount on the connection.

Efficient Speed:
Tikona has a number of high-speed plans. I opted for the 2 Mbps plan, as per my requirement. The company delivers the speed as promised. 

Easy Installation:
The technicians of Tikona are very knowledgeable and the entire procedure of installation was simple, quick and hassle-free. It was done with minimum equipment. The technician checked the connectivity by streaming videos. Speeds have been impressive.

Seamless Connection:
I use multiple devices on the Tikona network, simultaneously, and they all work seamlessly. Later, I converted my cabled connection to Wi-Fi using a third-party Wi-Fi router. The connection on the wireless fidelity was also smooth and efficient.

Excellent Customer Service:
Tikona has a nation-wide toll-free number for customer support, which may be reached any day at any time. It has one of the best customer services. When you call on the helpline, you can expect a swift response and equally fast resolution with minimal waiting time. You may also ask for a call back from the company. The executives at the customer care center are active and ensure that any issue is resolved at the earliest.

With so many advantages of the service, I strongly recommend that you should choose Tikona service for your devices at the earliest. From my personal experience, I can say that the Tikona service is reliable, cheaper and offers higher speeds than other telecom operators.

Overall, I would give them a 5 star rating for the service and highly recommend Tikona to other users. 

1 comment :

  1. I have been using Tikona Broadband since 1 year and it has been a good experience. There are many plans available out of which I chose 1 Mbps plan and after doing the speed test I found out that they are delivering the same they had promised unlike other telecom operators. Due to the increase of internet usage in my work I am going to upgrade my internet plan of Tikona up to 2 Mbps speed per month.